Custom and personalised orders

I love to accept custom and personalised orders and make a unique piece for you. They can take up to 2 weeks to process, depending on the complexity of the request. Estimated time of shipping will be discussed when you place your order. You can place commision order - check here!

When I receive my order?

Quilled items:
All quilled pieces are made to order and can take longer to dispatch.

Framed artwork: These can take up to 2 weeks to make depending on how many you order and the complexity of the design(s).

All quilled items are made to a high standard but please be aware that they may differ slightly from the photographs.

Painting items:
I sale only my original painting, in future I will plan for printing. Original painting will take 1 week to ready after you place an order. Customized painting will take more time than 1 week. If you need urgently please contact me.

How do I return an item

Please contact me by emai to let me know you are wanting to return an item.

Please return your item in unused condition and in the original packaging.

Please obtain proof of posting and use a track and trace service for your protection.

I am only obliged to refund the cost of standard shipping rates so if you have paid for tracked and traced, these costs will not be refunded.

I will refund you on receipt of returned goods using the same method by which you paid.

How are my items packaged

Paper wall art frame - Bubble wrap is placed over the glass and the frame is wrapped in acid free tissue and bubble wrap. This is then placed inside a strong box and surrounded with further packing materials to ensure a safe transit. Painting items - Painting are packed in a protective cellophane wrapper and sent where possible in a card backed envelope.

Can I change my address

Yes you can change your address, and this can be done right up until it is shipped. Please send me a message with updated details.

Do you ship internationally?

Yes, I ship worldwide. All items will be shipped to your address, please make sure you have to enter your address correctly, before placing an order.

Do you accept credit cards or Paypal or net banking?

I accept credit cards, Paypal, net banking.
All item prices are in INR but all currencies will be accepted at the current exchange rate.