Due to the one-of-a-kind nature of the work and because this is a small business, all sales are final.

Returns and/or exchanges are not accepted. Please be sure to read artwork / frame descriptions, dimensions, and shipping info carefully before completing your purchase.

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Exchanges (if applicable) 

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• If you have received a damaged product: Please do not worry. Drop us a mail atmirascraft02@gmail.com with images of the damaged product within 48 hours of receiving the order. We will check and have the product replaced for once.

• The damaged product has to be dispatched back within 3 days.

• Request a cancellation within: 1 hour of purchase

• Complete address with postal code will be provided to the costumer to ship the product back for return.

• Please make sure that the return product is packed well to avoid any further damages in transit. The product should be returned in its original state for the replacement / code to be processed.

• Shipping charges are non-refundable.

• Return / refund / exchange is not possible for customised products.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

•    Custom or personalized orders

•    Digital downloads

•    Items on sale

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

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Lost or damaged packages

If your package is taking longer than the estimated delivery time, it may be held up in customs, so please be patient. In the case of a lost package, please contact your local post office for assistance. If the package has been tampered with or is obviously damaged due to mishandling by the shipping carrier, be sure to document the damage before opening the package to serve as evidence in order to file your claim with the post office.